Connect with a Rogers Chat Agent
We are experiencing a higher than normal wait times for our chat servicing queues. We apologize for the inconvenience and appreciate your patience.
For immediate assistance, please contact our Customer Care group, Sunday to Saturday between the hours of 6am - 2am EST at 1-888-ROGERS1.
1. Please select the topic you need help with:
Please note the following transactions cannot be completed using live chat:
- Smart Home Monitoring Product & Support
- Hardware Upgrade Requests
- Cancellation requests
- Initiate Cable and Internet Move Requests
- Rogers Device Protection
- Business Corporate Account
- Change of Account Ownership
- Pay as you Go
- Change from Pay as You Go to a monthly plan
Note: Any chat session initiated from a mobile device may be disconnected due to an incoming call, the activation of sleep mode or if a different Web page is accessed during the session.