Open Microsoft Outlook

At this point, either Outlook 2002/2003 will either open to the summary screen, or it will open and pop up a wizard to help you setup your e-mail account.

If you do not see the wizard:

At the top of the page click on the 'Tools' menu and then select 'e-mail Accounts...'. Select 'Add a new e-mail account' and click 'Next'

Continue here

Outlook 2003 Startup

Click 'Next'

Select 'Yes' and click 'Next'

Server Type

Select 'POP3' and click 'Next'

Make sure that your settings look like the settings shown in this screenshot.

 

• Your Name: Your Name
• e-mail Address: Enter your e-mail address
• Incoming mail server (POP3): pop.can.rogers.com
• Outgoing mail server (SMTP): smtp.can.rogers.com
• User Name: Enter your e-mail address
• Password: Enter your e-mail password
• When you're done, click on the 'More Settings...' button.

Click the 'Outgoing Server' tab at the top of the screen.

Put a checkmark in 'My outgoing server (SMTP) requires authentication' and make sure 'Use same settings as my incoming mail server' is selected.

Click on the 'Advanced' tab at the top.

Make sure that your settings look like the settings shown in this screenshot.

Click the 'OK', 'Next' and then 'Finish' buttons. You should now be able to send and receive e-mail.

Can't Send Email?

If you can receive email but you can't send email after following the instructions above, you will need to change your outgoing mail (SMTP) port from the default of 25 to 1025.

To do this:

Click on 'Tools' then 'E-mail Accounts...' then 'View or change Existing e-mail accounts'. Click the 'Next' button, highlight the account you wish to change and click the 'Change' button. Then click 'More Settings...' followed by the 'Advanced' tab.

Now, under Server Port Numbers change 'Outgoing server (SMTP)' from 25 to 1025.