Windows Mail

The following instructions will guide you through the required e-mail setting changes in Windows Mail.

Open Microsoft Windows Mail 6.0.

At the top of the page click on the 'Tools' menu and then select 'Accounts...'

Select an Account

Highlight the e-mail account under the 'Mail' section and click on the 'Properties' button

Make sure your name and e-mail address are listed in this screen.

Please note: The 'Reply address' is not needed because if it is not specified, the reply will go to the 'e-mail address' listed.


Click on the 'Servers' tab at the top

Make sure that your settings look like the settings shown in this screenshot.

The following are the most important:

  • Incoming mail (POP3): pop.can.rogers.com
  • Outgoing mail (SMTP): smtp.can.rogers.com
  • E-mail username: Your full e-mail address
  • Password: Your e-mail password
  • Outgoing Mail Server: 'My server requires authentication' should be checked

Outgoing Mail Server

Click the 'Settings' button and make sure 'Use same settings as my incoming mail server' is selected. Click the 'OK'

Advanced

Click on the 'Advanced' tab at the top.


Make sure that your settings look like the settings shown in this screenshot.


Click 'OK', and then 'Close'. You should be able to send and receive e-mail

Can't Send Email?

If you can receive email but you can't send email after following the instructions above, you will need to change your outgoing mail (SMTP) port from the default of 25 to 1025.

To do this:

From the 'Edit' menu click 'Preferences...' From the window on the left, select 'Mail Servers'

Now change the 'Outgoing mail (SMTP) server' from 'mail.can.rogers.com' to 'mail.can.rogers.com:1025'.




Back to previous page | Back to the conversion homepage