Residential     Business
 

How do I create and manage my PINs?

To create a PIN

  1. Press [SETTINGS] until you reach the General Settings screen.
  2. Scroll through the list and select Purchase: PIN if you want to change your Pay Per View/On Demand Purchase PIN.
    OR Select Block: PIN if you want to change your Parental Controls PIN.
  3. Press [OK/SELECT].
  4. Scroll through the next list and select ENABLE if you have not yet activated your PIN.
  5. Press [OK/SELECT].
  6. Follow the prompts to enter your PIN (the default is 0000 - Rogers recommends changing it to protect your purchases).
  7. Once you've created your own PIN, press [EXIT].

To reset your PIN using your remote

  1. Press [SETTINGS] until you reach the General Settings screen.
  2. Scroll through the list and select Purchase: PIN if you want to change your Pay Per View/On Demand Purchase PIN.
    OR Select Block: PIN if you want to change your Parental Controls PIN.
  3. Press [OK/SELECT].
  4. Scroll through the next list and select ENABLE if you have not yet activated your PIN.
  5. Press [OK/SELECT].
  6. Follow the prompts to enter your PIN (the default is 0000 - Rogers recommends changing it to protect your purchases).
  7. Once you've created your own PIN, press [EXIT].

To reset your PIN online

  1. In a web browser, go to http://www.rogers.com and log in using your username and password.
  2. Click on Cable TV in the gray bar at the top of the window, or click on the Cable TV image near the bottom of the page.
  3. From the choices that appear, click on Re-set the PIN on your Digital Box
  4. A list of all the Digital Boxes on your account appears, each one with a "Re-set PIN" button beside it. The Digital Boxes are listed by serial number.
  5. If you have more than one Digital Box, check the back panel of the Digital Box you wish to reset to find the serial number.
  6. Click the "Re-set PIN" button beside the serial number of the box you wish to reset.
  7. The PIN will be re-set within 30 minutes. To change your PIN to a number other than 0000, please see To reset your PIN using your remote, above.


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