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How do I enable or change my PIN codes?

With both Pay Per View (PPV) and Parental Control (Channel Blocking), there are PIN (Personal Identification Numbers) needed to use these services. The PPV PIN code default is "0000" when you receive your Digital PVR Terminal. To ensure no one but yourself is able to access this feature, we recommend that you immediately change this number. To utilize the Parental Control Function you must enable the Parental Control PIN. For both PIN numbers, it is recommended that you select either one number for both or two numbers that you can easily remember.

How To Enable Your Parental Control PIN:

  1. Press the SETTINGS button twice, or, if you are in the IPG or in Quick Settings, press it once. Scroll through the list of settings until Block: PIN is highlighted.
  2. Press SELECT or the RIGHT browser button.
  3. Press SELECT to enable the Blocking PIN.
  4. Follow the prompts to enter your PIN code.
  5. Press EXIT to exit General Settings.

How To Change Your PPV or Parental Control PIN:

  1. Press the SETTINGS button twice, or, if you are in the IPG or in Quick Settings, press it once. Scroll through the list of settings until Purchased: PIN (If you wish to change your Pay Per View PIN) or Block: PIN (If you wish to change your Parental Control PIN) is highlighted.
  2. Press SELECT or press the RIGHT browser button.
  3. Scroll to highlight the CHANGE title and press SELECT or the RIGHT browser button.
  4. Follow the prompts to enter both your current and new PIN codes.
  5. Press EXIT to exit General Settings.

If you need assistance with your PIN codes, please call 1-888-
ROGERS1 (764-3771). (Only the primary account holder will be able to request a PIN code reset.)

Note: In certain areas, Impulse PPV purchasing is unavailable. Please call the phone number on your screen to order your selected movie/event.

Note: If the PIN option does not appear, Rogers can set this option for you, remotely. Please call one of our representatives to authorize this option.


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